May 13, 2011 | eSpares Updates | 1 comment
I’m delighted to announce that we’ve been shortlisted for two New Media Age Effectiveness Awards.
Our Fix It Yourself videos are up for both the ‘Best Retail Campaign’ award and the ‘Best Use of Video’ campaign. To see our name (or rather, the name of our Fix It Yourself campaign) in a shortlist that includes Nike, Coca-Cola and Harry Potter and the Deathly Hallows Part 1(!) is a bit mindblowing really.
May 10, 2011 | eSpares Updates | No comments
The oven element is one of the most commonly bought part types on our website. In the cookers & hobs category, it sits alongside control knobs, cooker door seals and oven shelves.
The major difference it has with those exalted peers? It involves getting ‘under the bonnet’ of the appliance a little more, and is a Fix It that less people are willing to try than the simpler task of replacing a control knob.
April 28, 2011 | eSpares Updates | No comments
They’re like London buses, kind of. A mere two days after reopening after Easter 2011: The Eastering, the Call Centre will be closing again this afternoon. It will remain in that state until Tuesday, a day when I daresay the country’s collective head may be slightly fuzzy. Apart from our Call Centre agents of course – they will be fresh as daisies and waiting to take your calls.
April 21, 2011 | eSpares Updates | No comments
The eSpares Call Centre will close at 6pm today, Thursday 21st April. It will remain closed for the duration of the Easter weekend, and will reopen at 8am on Tuesday 26th April.
In the meantime, have a great weekend. You probably won’t need much inspiration, but here is a list of things you could do over the next four days:
February 2, 2011 | eSpares Updates | No comments
I’d like to share with you a strange phenomena that is the source of much amusement here at eSpares Towers. I’d like to introduce you to… the Mattface. Basically, the Mattface happens any time you pause any of Matt’s How-To videos whilst he is talking to camera. It never ceases to amaze, how Matt’s chiselled features really do run the gamut of emotions. Here’s just a few…
January 25, 2011 | eSpares Updates | 1 comment
Last week I blogged about all the planning and preparation that goes in to a day of shooting How-To videos. We shot the videos on Friday, so I thought it only right that now I should let you know what goes in to an actual shoot day.
8:00am
January 7, 2011 | eSpares Updates | No comments
Have you ever wondered what our Call Centre looks like? Been curious as to how many ties David Stirling, the eSpares Finance Director has? Wonder no more. All this thoroughly fascinating information, and much more, can now be found on our brand spanking new About Us page.
December 29, 2010 | Competition | eSpares Updates | No comments
We’ve had a cracking time this year at eSpares. Here’s a little look back, a retrospective if you will, at some of the best stuff.
December 22, 2010 | eSpares Updates | No comments
Our Call Centre will close at 6pm on Thursday 23rd December and remain closed for the Christmas period. We will be reopen on Wednesday 29th December at 8am.
In the meantime, have a wonderful Christmas.
December 20, 2010 | eSpares Updates | No comments
Due to the large amounts of snow over the weekend and the continuing freezing conditions, eSpares deliveries are subject to delays. We have decided to temporarily suspend the ‘UK Next Day’ delivery option, as we can’t guarantee delivery in a timely manner in the current conditions.
We are doing our best to ensure that all packages reach you as soon as possible, but ask you to bear with us. UK Next Day will be reinstated as soon as we feel we can guarantee the service.
Apologies for any inconvenience caused.
