December 29, 2010 | All About eSpares | No comments
The eSpares Call Centre will close at 5pm on Friday 31st December, and will remain closed over the New Year bank holiday weekend. We will reopen at 8am on Tuesday 4th January.
We here at eSpares would like to wish everyone a very happy New Year.
December 29, 2010 | Competition | eSpares Updates | No comments
We’ve had a cracking time this year at eSpares. Here’s a little look back, a retrospective if you will, at some of the best stuff.
December 22, 2010 | eSpares Updates | No comments
Our Call Centre will close at 6pm on Thursday 23rd December and remain closed for the Christmas period. We will be reopen on Wednesday 29th December at 8am.
In the meantime, have a wonderful Christmas.
December 20, 2010 | eSpares Updates | No comments
Due to the large amounts of snow over the weekend and the continuing freezing conditions, eSpares deliveries are subject to delays. We have decided to temporarily suspend the ‘UK Next Day’ delivery option, as we can’t guarantee delivery in a timely manner in the current conditions.
We are doing our best to ensure that all packages reach you as soon as possible, but ask you to bear with us. UK Next Day will be reinstated as soon as we feel we can guarantee the service.
Apologies for any inconvenience caused.
December 15, 2010 | eSpares Updates | No comments
If you need that oven door seal to avoid a turkey disaster, or your vacuum cleaner extension tube has cracked and your having the in-laws over, have no fear – so long as you place your order in good time we can make sure you have your spares before the 25th.
The latest you can order to guarantee delivery before the big day is Monday 20th December for standard delivery, and Tuesday 21st December for next day delivery.
These dates only apply to orders despatched to UK addresses for products marked as ‘In Stock’. Additionally, we can’t guarantee pre-Christmas delivery if there’s further major snow disruption as there was earlier in the month. Fingers crossed we don’t get a white Christmas!
December 13, 2010 | Foodie Tips | No comments
The Christmas dinner is merely delicious to those who eat it, but for the cook who spends most of the morning and early afternoon checking the turkey and trying not to forget about the sprouts, it can be a wholly stressful proposition. Want to avoid the stress? Check out Helen avoiding a Christmas dinner disaster, and don’t forget your meat thermometer.
December 9, 2010 | General Appliance Care & Advice | No comments
Picture the scene, your four year old is maniacally unwrapping the remote control car he’s been banging on about since at least September. Overcome with joy at finally receiving the toy he’s been after so long, he immediately wants to take it for a test run. He grabs the controller, pushes the forward joystick… nothing. In a moment of dawning realisation you glance at the box and see those dreaded words. Batteries. Not. Included. You’ve got none in your man drawer. Now the timings of the turkey and the roasties are the least of your worries…
Don’t find yourself without batteries on Christmas morning. We’ve got a buy four, get four free offer on AA batteries and AAA batteries that means you can focus on the Christmas dinner in (relative) peace.
December 7, 2010 | Kitchen Appliances Repair, Help & Advice | No comments
Among the slightly less obvious types of appliance we sell spares and accessories for is the coffee maker. We here at eSpares take our coffee very seriously – and need the highest quality Java to keep us fuelled throughout the day. With these credentials, we can all recommend this product: the pack of 10 Bosch coffee machine cleaning tablets.
Check them out in action…
December 3, 2010 | eSpares Updates | No comments
The weather has hit the country hard. This has affected supplier deliveries to us, as well as the orders we’re shipping out to you our customers. Due to these adverse conditions we are currently experiencing, the delivery of some orders is inevitably being delayed as our delivery couriers are understandably struggling to reach many areas.
If your order has been delayed then we sincerely apologise. Be assured that our delivery partners are doing everything they can. As the conditions ease, things should return to normal.
December 1, 2010 | eSpares Updates | No comments
It’s very cold and particularly snowy around the whole of the country at the minute; and you know what snow and the like does to our transport system. Unfortunately a number of our staff have been affected, including those who work in the Call Centre and take your calls.
We understand that a lot more people will be staying at home today, and may be using that time to catch up with appliance fix-its. So the situation we’re facing is potentially more calls coming in with fewer staff to answer those calls. We do apologise if it takes a while to get to your call, but please bear with us, we are doing our best to get to you as soon as possible.
In the meantime, if you’re lucky enough to have an unexpected day off, get yourself down the park with a sled and a carrot (for the snowman’s nose) and enjoy.
