Showing posts from: eSpares Updates

Dirt

At eSpares we take pride in what we accomplish on a day to day basis with a relatively small staff base. Even when taking into account head office, call centre and warehouse eSpares is made up of a relatively small work force and a quality vs quantity type attitude when it comes to hiring. Over the years we’ve seen people come but that said there has always remained a core group and a strong sense of camaraderie.

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Thank you Which? Members

A recent Which? article titled ‘Top 75 online shops rated by their customers’ ranks eSpares at a respectable 31st place. The customer score is based on satisfaction with the site when they last bought an item, and their likelihood of recommending the site to a friend.

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A Day In The Life Of eSpares

Happy Halloween

Ok people with Halloween fast approaching this weekend I’m sure there are loads of you still struggling for costume ideas. Likewise those of you who may very well have ideas but if you live in the south west and your nearest party store fell victim to recent riots you could be frantically searching to find convenient alternatives! Fear not cause this year you can be the talk of your ghoulish parties by using spares found in and around your house. Not to mention you’ll be saving time and money all the while being the envy of your mates. Expect to over-hear such things as:

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Internet And Vlog Icons

We’re Running!

Howdy chaps and chapettes. As some of you might already know a few of the athletically and not so athletically inclined staff members at eSpares are running the Royal Parks Foundation Half Marathon. The team has been vigilantly training and with just over 3 weeks to go are starting to feel excited and perhaps slightly anxious at the thought of running such a distance. The crew will be running for a great cause in support of The Children’s Trust which provides care, education, therapy and rehabilitation to children with multiple disabilities, complex health needs and acquired brain injury.

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How to ‘How-To’

One question we’re often asked, via our customer comments, is how we make our videos. Specifically, what technology we use to film, edit, export and upload them. Mostly people are wanting to create something similar for themselves, and looking for advice about buying cameras or editing software. Our intention always is to create in house, informative, helpful videos at the least expense. Thus far I think we have succeeded!

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1000 Days Praise

We at eSpares are singing the praises of our fellow employee, James Cook. Today marks the 1000th day that James has not been ill or late for a shift. When asked how in the blinking heck he has managed such a feat, he replied “It is simple, leave for work the same time every day.” When asked how he managed to not be ill for that time, his answer was, “My father is a doctor, you can’t fool a doctor, so I had to be practically dying before I was allowed to stay at home. I guess it is what I learnt.” Good on you James and a massive congratulations from all of us at eSpares!

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Chaps

Today Matt is down at our studio with Gabe the video producer/director/overlord shooting some “How To” videos on a chainsaw. Chainsaws are easily the most bad ass appliance that we currently sell spares for. You can’t make a golden eagle out of a tree with a fridge, and there definitely is not a movie called The Texas Breadmaker Massacre.

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Review And Golden Stars

50,000 Reviews

This morning, a person who chose to remain anonymous posted a short sentence on our website about the Indesit Professional Oven Cleaner Spray. It read:

‘A very effective non heat oven cleaner, great quality’

That simple sentence turned out to be our 50,000th review. That’s a lot of reviews. 50,000 is a big number. In fact, there has now been a review submitted to eSpares for every man, woman and child in the Wiltshire cathedral city of Salisbury.

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