Yearly Archives: 2010

Who Contributes to the eSpares Blog?

Today I realised that ever since we started the blog, we’ve never formally introduced ourselves. That’s more than six months and almost 80 blog posts, and you could say that’s just bad manners. So let me put things right for you, reader. I know you can see who contributed what with those natty little photos at the bottom of the post, and there’s an About Us page too, but let me do this properly.

Since we started this blog, we’ve had several contributors. Samara used to post, but she has since decided, probably quite sensibly, to live in California. I’ll certainly be quite envious as the days shorten as we get closer to Christmas.

But let me give you a quick rundown on the current contributors. There are six of us – all five members of the Marketing team, and an IT brain as well…

Matt is our Marketing Director, you may remember him from such films as How a tumble dryer works. He’s the boss of the Marketing team, and also stars in loads of How To videos. He tends to blog about technical spare part stuff as well as sharing great money saving tips.

Next there’s our Web Analytics Manager Mike. He’s the guy who goes over our site’s visitor stats with a fine tooth comb – which is why you’ll see him blogging about stuff like eSpares supplying spare parts to 122 different countries.

We’ve got over 140 videos, and Gabe is the guy responsible for shooting and editing them, deciding which videos people want to see and all the logistics that go along with it. He also manages all our video channels – so with Gabe, posts are gonna be pretty video-centric.

Esmé is our Designer – every page on the whole of our website has been designed by her with a whole lot of talent and a good amount of patience too. We constantly try to improve the look and feel of the website, and you’ll see her periodically blog about site updates and improvements. It’s our IT department who make these improvements come to life, with their endless coding, testing and all the technical stuff (a complete mystery to me). David is our IT Director and although he’s not posted yet, we’ll let him off – they’re pretty darned busy in the IT department.

Last of all there’s me, Rory. I’ll be the most regular poster and will post about anything at all, from our new office stereo system to cool videos of mini water cannons.

You’ll be hearing from us soon…

(Left to right) Matt, Esmé, David, Mike and I – the eSpares bloggers. Gabe’s not in it because he’s off today!

Appliance Reviews

User submitted reviews are such a vital part of the online buying process that we no longer simply hope we’ll find them; we expect them to be there. Reviews add objective opinion and harness the most powerful marketing tool in the world: word of mouth. And it’s not just about finding products that only have great reviews.

On that note, we love this new website www.appliance-reviews.co.uk. The site is for reviews of appliances themselves, rather than their spare parts, but there’s tonnes and tonnes of useful content. There are thousands of comprehensive reviews on all manner of kitchen appliances, and you can even see what appliances people who are similar to you are buying and reviewing. There are also video reviews, as well as a price comparison tool for each model. We reckon it’s a great tool, and recommend it when the time comes that one of your appliances is no longer fixable.

The Tail End of Lawnmower Season

We’re getting towards last cut of the year kind of time, and after a hard summer of keeping the grass in check, does your lawn mower need a bit of love? Even if all seems well, it’s always worth giving it a quick MOT to make sure everything’s running smoothly.

Parts worth checking are the lawnmower blades (safely of course!), which do blunt over time. Check the drive belt too, this can slacken and cause inefficiency. Another obvious one is the grass box – empty to prevent build up, which can lead to grass being deposited on your carefully cultivated lawn. If anything needs replacing, we’ve got thousands of lawnmower spares at our website, as well as a bunch of videos helping you fit them too – in this one Helen gives a Flymo a whole new motor. Impressive.

Chicken Salad Peppers

Bank Holiday Call Centre Opening Times

Our Call Centre is closing at 6pm today, Friday 27th August, and will remain closed for the duration of the Bank Holiday weekend. It will reopen on Tuesday 31st August at 8am. In the meantime, enjoy your long weekend, and let’s hope the weather holds out.

How to How To – A Brief Guide

Over the last year or so we have been making an effort to provide a more helpful ‘fix it yourself’ (FIY for short) web experience by creating our own ‘How To’ videos. At the time of writing we’ve got over 130 videos, with 750,000 total views, across 12 video sites. The vast majority of these are viewed on our Advice Centre and YouTube channel.

However, we are just a small drop in the web’s ‘How To’ ocean. Here’s a look at some of the best FIY the web has to offer:

The biggest of the bunch is eHow.com, formerly known as Expert Village. Their eHow Home and eHow Home Appliances sections have a load of FIY gold. Its user-submitted content varies wildly in quality and usefulness but the sheer amount of articles and videos make it a great resource. It’s also very US-centric, so you’ll have to sift through a lot of propane burner and termite infestation stuff to get to anything relevant for repairs or appliances in the UK.

5min.com is a personal favourite. Its home appliances section has a lot to look at, and (unlike eHow) all the ‘fix its’ are in video format.

wonderhowto.com is a great little site with over 400 home and garden appliance videos. The range of videos is great however the video player is a little odd in that it doesn’t have any controls. You can’t forward, rewind or seek to any point the the video – essential for playing and replaying parts of a ‘how to’ video.

Lastly, for a broader insight into how appliances work on either a practical or scientific level howstuffworks.com is brilliant. It has an appliances section with great interactive articles like how refrigerators or microwaves work. Fantastic brain food, and great for getting a wider understanding of how and why appliances are put together.

Happy FIYing.

Electrolux Design Lab Innovation

A Vacuum Losing Suction

A vacuum losing suction is an infuriating thing to happen when you’re in the middle of cleaning the living room. So why does it happen?

All vacuum cleaners have a motor equipped with a fan that sucks in air and dust; while the dust stays in the vacuum, the air is filtered out. On bagged vacuums, that dust accumulates in the bag; and the more dust there is in the bag, the less space the air has to circulate. As the bag gets fuller and fuller the vacuum gradually loses suction. This is remedied by stocking up on vacuum bags, and replacing whenever they become full.

Bagless vacuum cleaners though, employ an altogether more efficient technique. Cyclone technology, pioneered by one James Dyson, uses the air coming in to the vacuum to keep the dust moving, allowing air to circulate freely in the vacuum. This means that no matter how full the bin becomes, no suction is lost. Of course Dyson vacuums aren’t immune to loss of suction; like their bagged cousins though, this is a problem easily solved. In this video, Helen takes you through how to diagnose loss of suction on a Dyson DC25 as well as showing what Dyson spares are needed to fix the problem.

Coffee Beans Aren’t Really Beans

Today’s post is for the benefit of my fellow connoisseurs in the eSpares Coffee Appreciation Society and any other coffee lovers out there.

With its shape and name, you’d be forgiven for thinking coffee is a bean in the same family as the kidney, soya, broad and cannelloni brethren – but the truth is your beloved cup of black gold comes from a fruit. Really. The coffee ‘bean’ itself is formed from short-lived white blossoms that give way to a red and round fruit that looks much like a cherry.

Although there are a number of varieties of bean – over 60 different types are grown across the world – it is the Arabica and Robusta variants that are the most prevalent. Coffee trees can grow anything up to and beyond 15 metres when left in the wild, although the regular pruning that has to be done on plantations keeps them at a more manageable size of between 1.5 and 3 metres. The tree itself has dark green leaves that are broad and shiny and it is said once the white blossoms appear they are similar in smell and appearance to the flowers of the Jasmine tree.

Countries such as Kenya and Colombia are among the most famed for producing high yields of coffee for both freeze-dried instant and ground varieties of the beverage. The labour-intensive picking of the product is often the most expensive part of the harvesting and processing chain.

Coffee trees are capable of producing for up to 25 years with an average annual yield of approximately 2,000 beans – the equivalent of around one kilogram of raw coffee per year. However, initially the plants can take between three and five years to start production and this is heavily dependent on climate. The bean from the Arabica plants is most reliant on rich mountain soil and performs particularly well in high, volcanic areas – this is where its deep and rich flavour comes from.

Altitude plays a large part in how coffee is grown in a number of other ways. The speed at which the plant can produce as well as the quality and density of the bean is all dependent on the height of the plantation. This is due to the amount of oxygen that is available to the tree as it grows and slower development can mean a longer wait for the blossoms to mature. However, this alters the taste and in many cases gives the bean more opportunity to obtain a full, rich flavour.

Aside from coffee keeping us all focused and working hard here at eSpares, we also sell coffee machine spares like jugs and seals. We stock lots of coffee maker cleaning tablets and filters too.

How's Your Lawn Looking?

Over the past few weeks, a lot of the UK has bathed in beautiful, and very warm, sunshine. And while the weather has been perfect for heading down to the beach for the day or playing Frisbee in the park, it’s a decidedly more stressful time for garden owners across the country as they try in vain to keep their lawns from turning in to parched wastelands. The damper weather this week has offered some respite, but summer can still be a testing time for lawn wranglers.

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