We're here for you!
April 27, 2020 | eSpares Customers | eSpares Updates | No comments
The eSpares community is always open!
It is now more important than ever that we stay connected, share advice and spread as much positivity as we possibly can. Over the last few weeks we have done our very best to continue to bring you a service with as few interruptions as possible and help you keep your appliances working, your home clean and your spirits high!
And we’ve no plans on stopping there! Here are some of the ways we’re supporting our community during this uncertain time.
Help and support
Our team of warehouse heroes have been working day and night to get your orders to you as fast as we possibly can! Alongside them is our dedicated experts who have devoted their time to answering your emails, communicating on live chat and answering your social media messages to do what we can to help. Please continue to get in contact with your questions, queries and of course lovely feedback!
Our social community
We’re lucky to have a community of fabulous social followers who we can engage with, ask questions to and have some fun with! We like to use it to give advice, share ideas and provide helpful tips. Here are just a few we’ve posted over the last few weeks.
Appliance tips
Some appliance maintenance jobs to do in your spare time as well as some tips and tricks to make them a whole lot easier!#fixityourself #itseasywithespares #DIY #togetherathome #fixathome
Posted by eSpares on Thursday, 23 April 2020
Gardening advice
https://www.facebook.com/fixityourself/posts/10158337578758729?__tn__=-R
Keeping the kids entertained (and learning something too)
To help you (and your pocket) out, we’ve got some great tips on how to get your kids on the repair craze and help save you money (and a tantrum!)
Posted by eSpares on Sunday, 26 April 2020
Cleaning tips
https://www.facebook.com/fixityourself/posts/10158318151193729?__tn__=-R
Handy advice
Our Advice Centre is open for business 24 hours a day, 7 days a week and is all completely free! We have over 500 how-to videos to help you diagnose and fix appliance faults and get your machines back up and running as soon as possible. If you ever find your appliance develops a fault or you’re looking for some cleaning and maintenance advice, check it out.
Just for fun!
Because the eSpares team like to play hard too, we’ve been having some fun with our followers! In a bid to keep all our spirits high and unite our community, here are a few ways we’ve been spreading some joy, just in case you missed them!
Something to keep you amused when working from home
https://www.facebook.com/fixityourself/photos/a.309591273728/10158375464053729/?type=3&theater
Sharing some positivity
Here are a few reasons to feel positive for the week ahead! #staysafe #staypositive #powerofpositivity
Posted by eSpares on Tuesday, 14 April 2020
Our lockdown activities
We weren’t going to let a simple thing like staying indoors stop us from fulfilling our plans!#fridayfeeling #lockdownplans #homesweethome #staysafe
Posted by eSpares on Friday, 24 April 2020
This one doesn’t need any explanation!
https://www.facebook.com/fixityourself/photos/a.309591273728/10158396187043729/?type=3&theater
We need you!
It’s not all about what we can do for you but what you can do for us too! Your comments, videos, advice and positivity have really kept us going. Please continue to engage with us, share your stories, tell us about your experiences and what you’ve learnt along the way. It helps us to learn, grow and most importantly, stay close to our community.
P.S Please keep up the creativity, we love this video from eSpares customer, Richard!
eSpares community, let’s help fix this together!
Tags: Customer Stories, eSpares Updates
