Here at eSpares, we’re feeling honoured, privileged and just plain lucky to have you as our customers. We’re especially grateful at the moment. Why? Your support has led to us achieving a very prestigious Retail Week Awards nomination for the category Customer Experience Initiative!
We’re in good company too. Fellow nominees include AO, John Lewis, Marks & Spencer, and Dixons Carphone among others.
Thank you for fixing your appliances with us and for telling us about your experiences too. If the 70,000 plus reviews we have on Trustpilot are anything to go by, you’re a pretty happy bunch. (Our average customer rating is 9.4 if you were wondering.) But as always if there’s anything we can do to improve then please do let us know.
How to Get the Most Out of eSpares
For those of you new to the world of eSpares, we welcome you with open arms! Here’s what you can enjoy around our website and on our social channels.
Appliance Repairs Advice
Our dedicated on-site Advice Centre has over 500 articles with information on everything from appliance repairs to identifying error codes.
Maintain and fix your household machines with the videos on our YouTube channel, where our glamorous assistant Mat guides you through the processes step by step.
Our Very Own Blog
Right here on our regularly updated blog, we have articles on everything from handy hacks for your hairdryer to news on the latest wacky appliances on the market.
Win your very own premium appliance! We regularly run competitions on our Facebook page, alongside all sorts of fantastic tips and tricks for the appliances around your home.
The big announcement of the award winner will come on the 9th of March so we’ll be keeping our fingers, toes, legs, arms and anything else we can think of crossed in the meantime (which might make doing our day jobs a little tricky we admit…)
Tags: Retail Week Awards