Tag archives for: eSpares Jobs

Senior Software Developer / Superstar

May 5, 2010 | Uncategorized | No comments

We’re in need of someone. Someone good. To be precise, we need a Senior Software Developer to improve our already kick-ass ecommerce site.

We’re eSpares; the UK’s leading spare parts business. No, you’re right, that doesn’t sound very interesting. That’s why the website has to be so damn good. We sell over half a million products, and have over a million customers worldwide, which obviously presents some challenges. And our site helps our customers to fix their own appliances too. We’ve got videos, help diagrams, and part finders which mean that the site has to do some funky stuff. We’ve won awards for our use of social commerce and our innovation in social media marketing. Our tech team was recognised last year by Retail Week as rising stars in the industry. We also have about the best view across London imaginable from our Chelsea office.

You

You’re going to need to be good (I think we mentioned that). You must be adept in:

  • C#, ASP.NET, .NET Framework 3.5 and 4
  • jQuery
  • SQL Server
  • XHTML 1.1, CSS 2 and 3

And if you’re a real superstar, you’ll also have worked with the following concepts:

  • Object Relational Mapping (NHibernate, Entity Framework)
  • UI / UX concepts
  • Unit testing / Test driven development
  • Requirements gathering, problem solving and analysis
  • Documentation

But more than just someone with a proven set of skills, we need someone who wants to make a real difference, be a leader and win awards for a fast-growing ecommerce company.

The Job

If you’re the right person, you’ll get an impressive salary and benefits package. You’ll be working on our core framework and suite of applications, used throughout the company, from our warehouse and call centre, to product management and accounts. You’ll interface with 3rd parties and internal departments, and you’ll work with some highly-skilled and fun people. We’re sure you’ll find it to be varied and interesting, challenging and rewarding: we sure do.

To apply please visit the Personforce Talent Discovery Network.

Are You a Customer Service Guru?

April 9, 2010 | Uncategorized | No comments

We’ve started our search to recruit an excellent Customer Support & Sales Advisor to join our team.

Providing a top rate service to our customers is our absolute priority and the successful candidate will need to demonstrate excellent communication and sales skills, be flexible and professional. You will need to be computer literate and be very comfortable navigating around websites and intranets. You must be fluent in English and have had experience in delivering great customer service in a previous role. We’re looking for someone with a ‘can-do’ attitude who can take ownership and continually strive for improvement.

We have a great working environment, the team is vibrant, young and friendly and our offices look out onto the river Thames in Chelsea.

Main duties include:

  • Dealing with high call volumes from customers wishing to place orders for their appliances
  • Chasing enquiries for expected deliveries
  • Processing returns and cancellations
  • Liaising with our suppliers
  • Using appropriate software programs to locate parts

This is a permanent/ full time position, working 5 (40 hours a week) out of 6 days. The call centre operates a shift pattern which includes working weekends. Our opening hours are 8am – 6pm, Monday – Saturday.

To apply please email your CV and a covering letter explaining why you’re perfect for this eSpares job. The email address to use is: callcentrejobs@espares.co.uk.