eSpares

6 months to go

Only 6 months until London plays host to the 2012 Summer Games and if only there was a way to incorporate your old appliances into the mix what an event that would make. Some crazy and creative Yanks have already created an entire competition for appliances only; Appliance Art Revival in the wonderful city of Bellingham, Washington. I’m not sure how the IOC would feel about the addition of such events but surely they could at least consider adding them to the list of Summer Games events, perhaps even  Winter Games events…….see which washing machine proves fastest on the bobsled track or challenge your obsolete microwave to the gravity defying  ski jump.

Alternatively if your old appliance isn’t up to sporting, hasn’t trained enough to make the cut or is simply not interested in competitive sport never fear it can still help you out in ways you never thought possible……

A day in the life of......

A new eSpares employee

A quick interview with our newest employee at eSpares. So far so good but it's early days and Carol has a long way to go and a lot to prove (jokes but not really) Please be advised anything below added in italics are the thoughts of yours truly and may or may not endorsed by Carol.

Name: Carol

Role: Web Analyst

Time at eSpares: 1 week, 3 days, 5 hours

Favourite spare: Inlet valve. A small part but oh so important Unless you fancied turning your home into your very own swimming pool every time you run the dishwasher or washing machine and hey maybe you do and that's ok!

Favourite colleague (yes you have to choose): Dawid Kowalski, closely followed by everyone else on the marketing team as they are SUPER funny and easy going Yes we sure are

Least favourite colleague (yes you have to answer): Haven't been here long enough to firmly establish a least favourite (this will obviously happen in due course) but as it stands it would be Jacques as he beat me in an office competition today...and won't share his chocolates No surprises there. Fat cat Jacques's chocolates that are not being shared

Favourite food to inappropriately eat/ snack on at desk: Portugese custard tarts sold by a friendly gentleman at shop near office As these don't smell I won't comment. But next time someone scoffs a saveloy from the local chippy near to me it will get ugly

Favourite day of the week: Monday. Somehow it's always extra cheerful in the marketing room. No blue Monday at eSpares I can wholly confirm that not everyone in the marketing team shares this feeling when it comes to Mondays- not even close

Stairs or (lazy) lift: Lift. Full of adventures and surprises The lift in this fab warehouse conversion office is the moodiest, irratically behaved thing I've ever had experience of dealing with. Goodluck

Favourite TV show: Kang-Xi-Lai-Le, a very chaotic and noisy Taiwanese talk show Sounds brill

Red or White: White Both

Edward or Jacob: Edward To be fair you would be hard pressed to find any girl who would say no to either 

Carol's mug shot below for y'all to see and belittle er admire 

 

Post Christmas mess?

Right folks we are now settled and moving forward into 2012 and there are no doubt plenty of you out there still working on sorting (and ahem sticking to) your resolutions. I personally don’t feel we need the coming of a new year as an excuse to help get ourselves sorted but regardless for those of you needing the extra push then go ahead and let the new year assist you. A thought; if you want to put off your personal resolutions- weight loss, quitting smoking, exercising, being a better citizen but yet still do some good then why not focus on your lovely and loyal home. Come now, get those appliances working in tip top shape. Your kitchen for start has no doubt taken somewhat of a beating if you were entertaining over the holiday period. If it helped you to show you and your guests a good time why not repay it with a little TLC? After all you owe it to it no? Your fridge kept all that guilt-free low calorie food housed and how about the dishwasher that cleaned the dishes that, that food was so nicely pilled onto? Your hoover? It’s helped keep your home so tidy before and after all the food was consumed by your messy guests. Check out these handy advice centre articles to help you and your humble abode feel 2012 fit.

Fridge fix its

Doddle dishwasher help

Hey some hoover advice

Oracle Retail Week Nomination

We are very proud that for the 4^th year running Oracle Retail Week Awards have shortlisted  eSpares for Online Retailer of the Year. This is a huge accomplishment and we are very proud to be a part of such a prestigious list of finalists. A big up to the employees of eSpares and a massive thanks to our customer base for continuing to support the brand. The awards are being held on March 15^th 2012 and in the meantime we’ll continue to work to provide excellent service and always create a positive experience to our customer. 

Last orders before Christmas

Hi All, keep in mind the last day to order an 'in stock' part is on or before 22nd of December. Also make sure you choose 'Next day delivery' to ensure the items will get to you. Happy trails.

It's beginning to look........

With the festive season fully upon us one can’t help but stop and take notice of the decorations and lights that have sprung up all over the country. The once cold dark high streets are now brilliantly illuminated with festive décor. Brightly coloured snowmen, stars, angels and the lot. What could be considered tacky and over the top actually helps to spread festive cheer, increases morality and makes the world a better place.

Gemma Doe of Luton spends all year eagerly anticipating the festive season when she can illuminate her home and share the festive cheer with those in her neighbourhood. ‘It brings me such pleasure to make my home beautiful and sparkly. The children love it and people stop to take pictures n’ that. I think it makes the neighbourhood feel really happy’  

 

 

 

 

 

 

 

Unfortunately not everyone shares in the love of the festive lights. Harry and Iain from the neighbouring tower block have now come to fear the time of year when ‘the lights’ go up. Iain said ‘It’s the same thing every year. They shine so bright all through the night it makes it damn near impossible to sleep’ Harry added, ‘It wasn’t so bad the first couple of years when there were only a few strands but each year more and more lights get added. Sometimes we’d get lucky if she was away but now she must’ve got em on a timer or something cause even when she ain’t home come 5 clock they’re on’

 

 

 

 

 

 

 

 

In mentioning the comments of Harry and Iain to Gemma she replied ‘I can’t imagine anyone who wouldn’t enjoy them. It makes me really sad actually. If it wasn’t for the drastic, unmanageable rise in my energy bill I’d keep em on all year.’

Nevermind, at eSpares we are all about festive cheer and like Gemma take much pride in decorating the office to reflect this.

 

Don’t get caught out this Christmas

Right so with the festive season upon us and Christmas only 17 days away I can’t help but take a moment to think about what comes to mind when I hear the word Christmas; Sharing, giving, receiving (come on I’d be lying if I said I didn’t look forward to getting a little something for myself) family, friends, food, alcohol, more food, tight fitting trousers as a result of more food and probably a half inch of snow that will no doubt grind the country to a halt and strand thousands of passengers trying to fly home. Something else that comes to mind which inevitably goes hand in hand with this time of year; stress. I would go so far as to say it is 100% an unavoidable emotion no matter what your plans may be. I have genuinely found it interesting to see what people might be purchasing from eSpares in the lead up to Christmas in order to help reduce the S word. Yes, the aforementioned perhaps sad but indeed true

Universal Space Saver Wine Bottle Rack- provides extra storage for the ever essential festive bubbly

Universal Extendable Oven Shelf- because one tray of Christmas cookies is clearly never enough

Oven Door Seals - no one likes cold turkey. No one.

Oven Elements- no one likes cold gravy with cold turkey. No one likes cold gravy with hot turkey.

Christmas Lights- these bad boys provide guaranteed good time to anyone within range

Fact: the above parts are simple, relatively inexpensive and easy to install and will do nothing but reduce stress and help make for a better festive season*

*Ok not technically a fact but a pretty darn good assumption.

 

Beware vacuum servicing calls

A very happy Friday to y'all. Watchdog have recently conducted an investigation into companies that have been cold-calling people and persuading them into having their vacuums (unnecessarily) serviced. This particular investigation focuses on Dyson vacuums although other brands might also be affected. Take a look at the following article and make sure you don't fall victim to these potential scams.

http://www.bbc.co.uk/blogs/watchdog/2011/05/tom_scoffin.html

 

Dirt

At eSpares we take pride in what we accomplish on a day to day basis with a relatively small staff base. Even when taking into account head office, call centre and warehouse eSpares is made up of a relatively small work force and a quality vs quantity type attitude when it comes to hiring. Over the years we’ve seen people come but that said there has always remained a core group and a strong sense of camaraderie. Even those that have since moved on tend to still feel a loyalty to eSpares and likewise we still consider many past employees very much a part of the eSpares family. One of the most important things in family is showing support for others: For example the below is a piece of work from a past well-loved eSpares employee. He moved on to pursue his real love and we could not be more happy for him. From all of us at eSpares: go on Steven!!!

Thank you Which? members

A recent Which? article titled ‘Top 75 online shops rated by their customers’ ranks eSpares at a respectable 31^st place. The customer score is based on satisfaction with the site when they last bought an item, and their likelihood of recommending the site to a friend.

Some very big names appear on the list and we wanted to say a very warm thank you to all our customers who have taken the time to rate their shopping experience with eSpares.