Showing posts from: General Appliance Care & Advice

OFT launches warranty investigation

Extended warranties offer poor value for money for most consumers. That was clear finding of a piece of research that we published earlier this year – The Billion Pound Waste of Money. We commissioned a detailed report and conducted an extensive survey into the extended warranty market to get a better understanding of what’s going on. We passed on our findings to the Office of Fair Trading and urged them to investigate.

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The Digital Switchover Is Here

The Digital Switchover…

The digital switchover is well under way. Have you switched over yet? If you’re not sure, Digital UK have a location checker on their website, which tell you if you’ve switched over, or if you haven’t, the year in which it’s scheduled. The switchover has been rolling out to various parts of the country since 2007; we’re currently about 60% through the process – it finishes in 2012.Read more

Appliance Reviews

User submitted reviews are such a vital part of the online buying process that we no longer simply hope we’ll find them; we expect them to be there. Reviews add objective opinion and harness the most powerful marketing tool in the world: word of mouth. And it’s not just about finding products that only have great reviews.

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How to How To – A Brief Guide

Over the last year or so we have been making an effort to provide a more helpful ‘fix it yourself’ (FIY for short) web experience by creating our own ‘How To’ videos. At the time of writing we’ve got over 130 videos, with 750,000 total views, across 12 video sites. The vast majority of these are viewed on our Advice Centre and YouTube channel.

However, we are just a small drop in the web’s ‘How To’ ocean. Here’s a look at some of the best FIY the web has to offer…

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