Light the candles, remove the cling film from the sausage rolls, and put on one of those funny pointy cardboard hats – this year, eSpares is celebrating its 10th birthday!
It was ten years ago that our founder arrived here in Britain from Darkest Peru, sent by his Aunt Lucy and travelling all the way in a lifeboat. He loved marmalade sandwiches and came with nothing but a broken cooker element and a dream: to find a quick, easy and cost-effective way of helping people to fix their own appliances. It was a long and difficult journey, fraught with complications and coding errors, but after much tenacity, late nights and potent skinny lattes, eSpares was born.
Ten years is a long time, and we like to think that we’ve used it well in building a strong, dynamic and passionate company. We’ve always listened to everything that our customers have said – both good and bad – and responded by constantly looking for ways to get better at what we do as a result.
Of course, a company is only as good as its people, and we’ve got some of the hardest-working and most forward-thinking people in the business working here – people who care about their company, care about their customers and care about doing a great job. We’re always looking for the next opportunity to grow and surpass not only our competitors, but ourselves. This is true for us both as a company and as individuals.
We’re also a ludicrously talented and devilishly attractive bunch, which helps.
Anyway, being ten years old is nothing to be sniffed at, so to celebrate and to say ‘thanks’ to all our customers over the years we’ve got some little treats lined up for you.
To start with, all of our customers past and present should find a nice surprise in their email inbox featuring some rather amusing outtake footage of yours truly and my fellow eSpares presenters, amassed from years of bumbling and mumbling our way through our ‘fix it yourself’ video shoots. Just in case though, here it is for your viewing pleasure:
For our next trick, head on over to our Facebook page where you can enter our competition for the chance to win a brand spanking new washing machine, complete with authentic washing machine movements and sounds! The competition is running until the end of October – make yourselves known!
Finally, get yourself onto the eSpares website, where until 28th October we’re offering £10 off any order of £25 or above (not including postage), just by entering the code GLUVM51Y at the checkout. Go on, fill your boots!
On behalf of us all at eSpares, I’d like to say thanks to every single one of our customers, and here’s to loads more brilliant years of fixing it yourself!
Now if you’ll excuse me, I’ve got a real hankering for a marmalade sandwich…